Rogers HTC Magic, Dream 911 fix released; HTC Magic Android 1.5 update comes with Sense

Those of you on Rogers who own either an HTC Dream or Magic Android phone probably know by now that there’s an issue concerning your phones and 911 calling. It’s a serious matter since it involves emergency 911 calls, but over the weekend, Rogers was proud to announce that a fix is now available online.

Rogers HTC Magic, Dream Android phones

They’ve released an Android 1.5 update for both Android phones which resolves the 911 issue, and as an added treat for HTC Magic owners out there, also sports an HTC Sense UI upgrade which includes multi-touch support as well. In a previous announcement, they already confirmed that the Sense UI will be coming to both the Rogers HTC Dream and Magic phones in the form of an Android 1.5 update though no exact date was given. That time, at least as far as the HTC Magic is concerned, is right now.

Here’s the statement from Rogers as posted at Mobilesyrup:

A mandatory software update is now available for Rogers HTC Dream and Magic customers to ensure 911 calls can be completed on these devices. These customers need to go immediately to http://www.rogers.com/dreamsoftwareupdate or http://www.rogers.com/magicsoftwareupdate on a PC to download the update. Users of Windows 7 or Macintosh will need to call 1-888-Rogers1 for update instructions. Customers will need to backup any personal items before the update process.

Customers who have not downloaded this software update could have problems accessing 911. As a result, we are taking the precautionary measure of temporarily disabling internet access for Dream and Magic users on Sunday January 24 at 6:00AM (EST). Voice and text messaging will not be impacted. By disabling internet access, we can ensure that 911 calls are completed for all our Dream and Magic customers. Once a customer completes the software update, his/her internet access will be re-enabled within 24 hours.

Temporarily disabling internet access is the only decision we could make to ensure all customers can make 911 calls. We sincerely apologize for this inconvenience. Dream and Magic customers on data plans will automatically be credited for one month of data fees (excluding roaming). This credit will show up on invoices within 60 days. We take this matter very seriously and continue to investigate the way this issue was addressed to determine how we can improve our internal and external processes.

As stated in the press release, everyone is required to update to this latest firmware. If you fail to upgrade your phone’s software, internet access will be disabled. To download the appropriate Android firmware for the Rogers HTC Dream, simple head on over here. The Android 1.5 with Sense for the HTC Magic, meanwhile, can be found here.

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Rogers HTC Magic, Dream 911 fix released; HTC Magic Android 1.5 update comes with Sense

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